Using Human-Centered Design and Predictive Analytics to Reduce No-Shows Room: Genentech Hall S261 Track: Digital@UCSF |
Presenter(s): Lara Chehab, Andrea Araujo, Rachael Phillips, Amanda Sammann
“No-show” is a common term in healthcare that is used to describe patients who fail to attend their scheduled appointment. From a system perspective, these ‘no-shows’ are of particular interest as they incur financial losses to hospitals and clinics. Schedulers are therefore encouraged to overbook patients in order to account for potentially lost revenue. [ops] |
Afternoon Keynote: Homelessness: Data-informed Solutions Room: Rutter Center Robertson Auditorium 1 Track: |
Presenter(s): Margot Kushel
In this talk, Dr. Kushel will discuss the causes and consequences of the aging of the homeless population, and potential solutions. She will highlight how data can be used to debunk myths and inform evidence-based policies. Slides: https://ucsf.box.com/s/kf2zv7mc90gw3n8wbdiefc00c8zchzsu (MyAccess login required) [ops] |