Have you ever launched a product that did not have a happy ending? Have you ever started a project but somewhere along the way lost sight of why you were actually doing it? As product managers, designers, and developers, we have diverse definitions about what makes a product successful or meaningful.

This workshop is an opportunity to come to a common understanding of the real value you are creating with your product and how to carry that value throughout the product lifecycle in a collaborative team environment.

In the on-demand digital age, our patients expect to have access to timely, seamless care from a trusted source. However, our digital systems have not kept pace, and the current options for acute care are either burdensome (e.g. phone triage lines, emergency room visits) or asynchronous (e.g. MyChart messages). At UCSF we are actively working to improve this system. To do so, we must incorporate design thinking.

In this interactive session, we will: